Author | Message |
---|---|
gbkprajapati
Posts: 8
|
Posted 21:35 Nov 06, 2015 |
When I login with Calstatela id for mediasite to watch video . It's showing error...msg: Sign In Failed: Unknown username or bad password.. My username and password are correct ..
|
lishenyu
Posts: 103
|
Posted 21:36 Nov 06, 2015 |
this problem occurred since yesterday morning. |
gbkprajapati
Posts: 8
|
Posted 22:08 Nov 06, 2015 |
Thanks, I talk with ITS department . They told me to talk with CS -Department this issue. .
|
cysun
Posts: 2935
|
Posted 08:06 Nov 07, 2015 |
I've notified college IT support about this and will let you know when I hear from them. |
cysun
Posts: 2935
|
Posted 16:32 Nov 09, 2015 |
They are still working on the problem. I'm given a local account to access the lecture videos while they are trying to figure out why the AD accounts don't work. I'll send you the account information by email. |
cysun
Posts: 2935
|
Posted 11:43 Nov 10, 2015 |
AD login works now. |
se1k1h1mawar1
Posts: 121
|
Posted 22:54 Nov 14, 2015 |
I can log in using both my log in info., and the AD account we were provided about 5 days ago. However, now I get this error, and unable to view the video:
Any suggestions? |
cysun
Posts: 2935
|
Posted 20:09 Nov 15, 2015 |
Which video did you try to watch? |
se1k1h1mawar1
Posts: 121
|
Posted 20:20 Nov 15, 2015 |
The wk6 mon., wed. lectures and wk7 mon. lecture. Introduction to Query Processing (ppt) (video2) http://csns.calstatela.edu/site/f15/cs422-1/resource/5209649
Last edited by se1k1h1mawar1 at
20:25 Nov 15, 2015.
|
cysun
Posts: 2935
|
Posted 20:43 Nov 15, 2015 |
I've emailed IT support about this. I'll let you know when I hear from them. |
se1k1h1mawar1
Posts: 121
|
Posted 20:47 Nov 15, 2015 |
Thank you. |
cysun
Posts: 2935
|
Posted 21:34 Nov 15, 2015 |
Our IT support Fernando said that he restarted the media service on the MediaSite server. Can you try again and see if it works? |
se1k1h1mawar1
Posts: 121
|
Posted 22:00 Nov 15, 2015 |
I still get the same result. I don't have another computer on which I can test to see if I can view them, as the site seems to require us to use IE. |
cysun
Posts: 2935
|
Posted 10:28 Nov 16, 2015 |
I just tried it on a school computer and it's working now. I don't know if it works on off-campus computers though. |
se1k1h1mawar1
Posts: 121
|
Posted 11:28 Nov 16, 2015 |
It is working on my laptop now. But I am on campus, so I will test to see if it works via off-campus network. Thank you for promptly taking care of issues. |
cysun
Posts: 2935
|
Posted 16:03 Nov 16, 2015 |
I was told the firewall problem was fixed. Please let me know if you still can't access the videos off-campus. |
se1k1h1mawar1
Posts: 121
|
Posted 20:28 Nov 16, 2015 |
Now it is working on my laptop via off-campus network. |