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App keeps failing due to age rating.

Author	Message
stridhiryu030363 Posts: 37	Posted 03:55 Mar 05, 2013 \| Here's why it fails. The content of the app (including ads) is not suitable for the chosen age rating. You claimed a rating from a Ratings Board in a game definition file but you did not provide a proof of that rating. You listed the app as either 3+ or 7+ and it provides the user with uncontrolled access to online social networks or uncontrolled sharing of personal info with third parties, including other gamers or online acquaintances. For such activity to be considered "controlled", your app must include parental control features that require parental permission to use such sharing features, and you must identify those and explain their functionality in the Notes to testers. One of the distribution markets you chose requires a rating from a Rating board but you did not provide one. Odd thing is that I've set it to age 12 before and just recently age 16. Also positive it has no access to any networks. I also have already have an esrb certification uploaded but it keeps saying that I didn't provide one. Anyone run across this problem? Just to clarify, the game consists of hitting monsters with a sword. No blood, they just explode with an fire exploding effect. That's it. Last edited by stridhiryu030363 at 04:02 Mar 05, 2013.
sbaugh Posts: 2	Posted 04:38 Mar 05, 2013 \| If you checked that you want to have your app sold in countries other than the United States it could be because of that
JackStrauss Posts: 236	Posted 12:49 Mar 05, 2013 \| ................ Last edited by JackStrauss at 22:07 Oct 10, 2014.