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Emergency Maintenance on Mediasite Servers

Author	Message
cysun Posts: 2935	Posted 23:52 May 05, 2010 \| A message from Fernando: Hello Mediasite Users, One of the Mediasite servers that hosts the videos for some of the Mediasite recordings is currently down and therefore some presentations may not be viewable. We will be conducting Emergency Maintenance on the Mediasite servers tomorrow starting at 9am and no presentations (live or on-demand) will be viewable during this time. We will send an update tomorrow at 5pm (or sooner if problem is resolved earlier). All scheduled recordings will still be recorded and saved, they just won’t be viewable by students while we are doing maintenance. Fernando Loza Information Technology Consultant College of Engineering, Computer Science, & Technology California State University, Los Angeles Last edited by cysun at 23:53 May 05, 2010.
cysun Posts: 2935	Posted 17:15 May 06, 2010 \| Some update on the situation: Hello, The server hosting the video files is dead. We were able to move the RAID controller and hard drives over to a new server so all of the video files are safe and intact. However there seems to be a configuration error preventing certain presentations from working. I tried to fix it but was unsuccessful. Unfortunately our Mediasite expert Yin is out sick today. Yin, if you have time this weekend and are not feeling to sick can you try logging in remotely to fix the problems otherwise it will have to wait until Monday. Priority is getting Albert Cervantes CS320 links to work. Sorry for the inconvenience and please allow your students extra time due to these technical difficulties. Fernando Loza Information Technology Consultant College of Engineering, Computer Science, & Technology California State University, Los Angeles
cysun Posts: 2935	Posted 17:16 May 06, 2010 \| One more: Hello, I did some more checking and it looks like the Mediasite system is working now except for 1 presentation for Albert Cervantes. If any of you have Mediasite video links that are not working please let us know. Thanks, Fernando Loza Information Technology Consultant College of Engineering, Computer Science, & Technology California State University, Los Angeles